Return and Refund Policy
Effective Date: 4th October 2023
Returns:
- You may return items within 30 days of delivery for a full refund or exchange.
- Items must be in original condition, with all packaging and tags intact.
Process for Returns:
- Contact our customer support team at the Contact Us page to initiate the return process.
- Provide your order number and details of the item you wish to return.
Refunds:
- Refunds will be processed within 7-10 business days after receiving and inspecting the returned item.
Exchanges:
- If you wish to exchange an item, please let us know in your return request. We will assist you in finding a suitable replacement.
Exceptions:
- Personalized or custom-made items may not be eligible for return or refund unless they arrive damaged or defective.
Return Shipping:
- The cost of return shipping will be the responsibility of the customer, except in cases of damaged or incorrect items.
Contact Us:
- For further assistance regarding returns or refunds, please contact our support team at the Contact Us page.