Citadines Prai Penang - Bukit Mertajam
Begin your Malaysian adventure with a comfortable apartment perfectly located for exploring iconic destinations. Discover Kuala Lumpur's skyline, Penang's heritage streets, Langkawi's sandy beaches, Malacca's historic charm, Cameron Highlands' green landscapes and Borneo's rich wildlife. Enjoy modern comfort, local hospitality and easy access to unforgettable attractions. Reserve your ideal accommodation and create lasting travel memories today.
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Citadines Prai Penang
G-01, Menara Sentral, Jalan Juru Sentral, Bukit Mertajam 14000 Bukit Mertajam Malaysia
No. of rooms
168
WiFi
Pool
Spa/wellness
Parking
Animal acceptance
We speak
8.6/10
No. of rooms
168
WiFi
Pool
Spa/wellness
Parking
Animal acceptance
We speak
8.6/10
Comfortable Accommodations
Citadines Prai Penang in Bukit Mertajam offers comfortable rooms with air-conditioning, kitchenettes, private bathrooms, and free WiFi. Guests enjoy amenities such as balconies, work desks, and free toiletries.
Leisure Facilities
The hotel features a fitness centre, year-round outdoor swimming pool, and hot tub. Additional facilities include a fitness room, lift, 24-hour front desk, family rooms, and free on-site private parking.
Dining Options
A buffet breakfast is available, including halal options. The dining area provides a relaxing space for guests to unwind.
Prime Location
Located 24 km from Penang International Airport, the hotel is near attractions like Sunway Carnival Mall (9 km) and Penang Bridge (13 km). Guests appreciate the convenient location and excellent staff support.
The hotel day starts from hour 15:00 and ends at 12:00.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied toforeign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.
Effective 1 July 2026, Hotel will adopt a cashless payment policy. Cash payments will no longer be accepted.
FEAST OF ST ANNE 2026 – COMPLIMENTARY SHUTTLE SERVICE
Citadines Prai Penang is pleased to offer a Complimentary Shuttle Service to the Minor Basilica of St Anne, Bukit Mertajam, from 17 July 2026 – 26 July 2026.
Shuttle Schedule:
1st Trip: 9:30 AM
2nd Trip: 2:30 PM
3rd Trip: 5:00 PM
4th Trip: 8:00 PM
Guests are required to reserve their seats through the Front Office at least one (1) day in advance. Reservations are subject to seat availability and will be confirmed on a first-come, first-served basis.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Staff follow all safety protocols as directed by local authorities
Smoke alarms
Breakfast takeaway containers
Outdoor pool
Parking on site
Physical distancing in dining areas
CCTV in common areas
Shuttle service
Shuttle service (additional charge)
Airport drop offadditional charge
24-hour security
Access to health care professionals
Laundryadditional charge
Delivered food is securely covered
All plates, cutlery, glasses and other tableware have been sanitized
Free WiFi
Air conditioning
Non-smoking throughout
Hot tub/Jacuzzi
Swimming pool
Airport shuttle
Security alarm
CCTV outside property
First aid kit available
Airport pick upadditional charge
Private parking
Outdoor pool (all year)
Food can be delivered to guest accommodation
Lift
Cashless payment available
Guest accommodation is disinfected between stays
Non-smoking rooms
Pets allowed
Fitness centre
Physical distancing rules followed
24-hour front desk
Designated smoking area
Soundproof rooms
Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus
Free parking
Fire extinguishers
Safety deposit box
Invoice provided
Internet services
Family rooms
Parking
Fitness
Airport shuttle (additional charge)
WiFi
Happy houradditional charge
Studio Premier. Room fitted with modern decor and simple yet tasteful furniture. Ideal for business executives or travelling couples. ;
Studio Premier Twin. The sleekly decorated room is fitted with twin beds, making it ideal for business executives or travelling couples. ;
2 - Bedroom Executive. This apartment has a microwave, dining area and air conditioning. ;
2 - Bedroom Premier. This apartment features a microwave, kitchenette and flat-screen TV.
